{"id":11943,"date":"2026-05-07T16:52:45","date_gmt":"2026-05-07T20:52:45","guid":{"rendered":"https:\/\/cdware.com\/?post_type=career&#038;p=11943"},"modified":"2026-05-07T16:52:45","modified_gmt":"2026-05-07T20:52:45","slug":"specialiste-support-client-et-documentation","status":"publish","type":"career","link":"https:\/\/cdware.com\/fr\/carriere\/specialiste-support-client-et-documentation\/","title":{"rendered":"Sp\u00e9cialiste Support Client et Documentation"},"content":{"rendered":"<h2>\u00c0 propos du poste<\/h2>\n<p><span class=\"TextRun SCXW267038006 BCX4\" lang=\"FR-FR\" xml:lang=\"FR-FR\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">En<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">tant<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">que<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">Sp\u00e9cialiste<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">Support<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">Client,<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">vous<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">\u00eates<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">la<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">premi\u00e8re<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">ligne<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">de<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">contact<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">pour<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">les utilisateurs<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">ayant<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">des<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">questions<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">ou<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">rencontrant<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">des<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">probl\u00e8mes<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">techniques<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">tant<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">en<\/span><span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">fran\u00e7ais qu\u2019en<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">anglais.<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">Le<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">niveau<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">d\u2019anglais<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">doit<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">\u00eatre<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">au<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">minimum<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">de<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">4\/5.<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">Vous<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">assurez<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">un<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">service rapide,<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">professionnel<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">et<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">orient\u00e9<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">vers<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">la<\/span> <span class=\"NormalTextRun SCXW267038006 BCX4\" data-ccp-parastyle=\"Body Text\">r\u00e9solution.<\/span><\/span><span class=\"EOP SCXW267038006 BCX4\" data-ccp-props=\"{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559685&quot;:0,&quot;335559731&quot;:0,&quot;335559737&quot;:394,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:292,&quot;335559991&quot;:360}\">\u00a0<\/span><\/p>\n<h2>\u00c0 propos de CDWare<\/h2>\n<p>CDWare est une entreprise de logiciels de gestion de flotte en pleine hypercroissance, en expansion vers de nouveaux secteurs et march\u00e9s \u00e0 travers l\u2019Am\u00e9rique du Nord. Nous d\u00e9veloppons des logiciels verticalement sp\u00e9cialis\u00e9s pour des industries o\u00f9 les op\u00e9rations sont critiques.<\/p>\n<h2>Ce que vous ferez<\/h2>\n<p><b><i><span data-contrast=\"none\">Support Niveau 1<\/span><\/i><\/b><span data-ccp-props=\"{}\">\u00a0<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559685&quot;:360,&quot;335559737&quot;:421,&quot;335559738&quot;:1,&quot;335559739&quot;:0,&quot;335559740&quot;:290,&quot;469777462&quot;:[696],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;134224900&quot;:false,&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559685&quot;:696,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"0\" data-aria-level=\"1\"><span data-contrast=\"auto\">R\u00e9pondre aux demandes des utilisateurs via courriel, t\u00e9l\u00e9phone, WhatsApp ou syst\u00e8me de tickets (HubSpot)<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559685&quot;:360,&quot;335559737&quot;:421,&quot;335559738&quot;:1,&quot;335559739&quot;:0,&quot;335559740&quot;:290,&quot;469777462&quot;:[696],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;134224900&quot;:false,&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559685&quot;:696,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Identifier, analyser et r\u00e9soudre les probl\u00e8mes techniques de base ou les rediriger au support de niveau sup\u00e9rieur si n\u00e9cessaire<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559685&quot;:360,&quot;335559737&quot;:741,&quot;335559738&quot;:4,&quot;335559739&quot;:0,&quot;335559740&quot;:288,&quot;469777462&quot;:[696],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;134224900&quot;:false,&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559685&quot;:696,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Fournir des explications claires et p\u00e9dagogiques aux utilisateurs<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559685&quot;:360,&quot;335559738&quot;:9,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[696],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;134224900&quot;:false,&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559685&quot;:696,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Agir comme formateur client \u00e0 l\u2019occasion<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559685&quot;:360,&quot;335559738&quot;:63,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[696],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;134224900&quot;:false,&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559685&quot;:696,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">Cr\u00e9ation de capsule vid\u00e9o de formation destin\u00e9e \u00e0 nos clients<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559685&quot;:360,&quot;335559738&quot;:63,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[696],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;134224900&quot;:false,&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559685&quot;:696,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span data-contrast=\"auto\">Documenter les cas r\u00e9currents et contribuer \u00e0 la base de connaissances<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559685&quot;:360,&quot;335559738&quot;:60,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[696],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;134224900&quot;:false,&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559685&quot;:696,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"6\" data-aria-level=\"1\"><span data-contrast=\"auto\">Effectuer les suivis annuels pour assurer la satisfaction client<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559685&quot;:360,&quot;335559738&quot;:63,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;469777462&quot;:[696],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;134224900&quot;:false,&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559685&quot;:696,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"7\" data-aria-level=\"1\"><span data-contrast=\"auto\">Cr\u00e9ation et maintien de document client et interne tel que guide d\u2019utilisation, support<\/span> <span data-contrast=\"auto\">de troubleshooting<\/span><span data-ccp-props=\"{&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559685&quot;:360,&quot;335559731&quot;:0,&quot;335559738&quot;:62,&quot;335559739&quot;:0,&quot;335559740&quot;:240,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;134224900&quot;:false,&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559685&quot;:696,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"8\" data-aria-level=\"1\"><span data-contrast=\"auto\">Identifier les opportunit\u00e9s de vente incitative et de vente crois\u00e9e, en recommandant des produits ou des services suppl\u00e9mentaires pour s&rsquo;aligner sur les objectifs des clients etfavoriser la croissance de l&rsquo;entreprise.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559685&quot;:360,&quot;335559737&quot;:765,&quot;335559738&quot;:63,&quot;335559739&quot;:0,&quot;335559740&quot;:290,&quot;469777462&quot;:[696],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;134224900&quot;:false,&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559685&quot;:696,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"9\" data-aria-level=\"1\"><span data-contrast=\"auto\">Fournir un compl\u00e9ment de formations pour aider les clients \u00e0 maximiser la valeur de leurs solutions, en garantissant une adoption en douceur et un succ\u00e8s \u00e0 long terme.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559685&quot;:360,&quot;335559737&quot;:340,&quot;335559738&quot;:6,&quot;335559739&quot;:0,&quot;335559740&quot;:290,&quot;469777462&quot;:[696],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;134224900&quot;:false,&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559685&quot;:696,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"10\" data-aria-level=\"1\"><span data-contrast=\"auto\">Utiliser les plateformes de CRM et de support (HubSpot) pour suivre les interactions avec les clients, les cas de support avec billet, en veillant \u00e0 ce que les dossiers soient \u00e0jour.<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559685&quot;:360,&quot;335559737&quot;:339,&quot;335559738&quot;:5,&quot;335559739&quot;:0,&quot;335559740&quot;:288,&quot;469777462&quot;:[696],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"4\" data-list-defn-props=\"{&quot;134224900&quot;:false,&quot;335551671&quot;:0,&quot;335552541&quot;:1,&quot;335559685&quot;:696,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"11\" data-aria-level=\"1\"><span data-contrast=\"auto\">Entretenir les relations client\/fournisseur afin d\u2019assurer le maximum de chance de renouvellement<\/span><span data-ccp-props=\"{&quot;134233279&quot;:false,&quot;134245417&quot;:false,&quot;201341983&quot;:0,&quot;335559685&quot;:360,&quot;335559737&quot;:339,&quot;335559738&quot;:5,&quot;335559739&quot;:0,&quot;335559740&quot;:288,&quot;469777462&quot;:[696],&quot;469777927&quot;:[0],&quot;469777928&quot;:[1]}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li style=\"list-style-type: none;\"><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2>Ce que nous recherchons<\/h2>\n<ul>\n<li>Exp\u00e9rience en cr\u00e9ation de document de formation et guide utilisateur<\/li>\n<li>Exp\u00e9rience en cr\u00e9ation de capsule vid\u00e9o de formation et contenu<\/li>\n<li>Connaissance en gestion de flotte<\/li>\n<li>Esprit d&rsquo;analyse et r\u00e9solution de probl\u00e8me<\/li>\n<li>Capacit\u00e9 d&rsquo;apprendre plusieurs types de plateforme<\/li>\n<\/ul>\n<h3>Atouts<\/h3>\n<ul>\n<li>Bilinguisme fran\u00e7ais-anglais \u2014 un atout concret au sein de notre \u00e9quipe<\/li>\n<li>Exp\u00e9rience dans la gestion de flotte, la logistique ou les op\u00e9rations terrain<\/li>\n<\/ul>\n<h2>Pourquoi nous rejoindre<\/h2>\n<ul>\n<li>Votre travail a des cons\u00e9quences r\u00e9elles. Le logiciel que vous construisez est celui que les gestionnaires de flotte ouvrent quand un camion de b\u00e9ton est en retard, qu\u2019un itin\u00e9raire de mati\u00e8res dangereuses doit \u00eatre red\u00e9fini, ou qu\u2019une \u00e9quipe de d\u00e9neigement doit \u00eatre red\u00e9ploy\u00e9e. Ce que vous livrez compte pour ceux qui l\u2019utilisent.<\/li>\n<li>Vous serez propri\u00e9taire de votre m\u00e9tier sur toute la pile, web, mobile et backend, avec l\u2019autonomie de prendre de vraies d\u00e9cisions techniques et l\u2019influence pour fa\u00e7onner la fa\u00e7on dont l\u2019\u00e9quipe construit.<\/li>\n<li>Nous grandissons rapidement vers de nouveaux secteurs et march\u00e9s, ce qui signifie que les probl\u00e8mes deviennent de plus en plus int\u00e9ressants et que l\u2019impact de ce que vous construisez ne cesse de s\u2019\u00e9largir.<\/li>\n<li>Travaillez en t\u00e9l\u00e9travail depuis n\u2019importe o\u00f9 au Canada, avec des options hybrides disponibles \u00e0 Qu\u00e9bec et Montr\u00e9al.<\/li>\n<li>Retrouvez-vous en personne lors de notre s\u00e9minaire annuel d\u2019entreprise et restez connect\u00e9s tout au long de l\u2019ann\u00e9e gr\u00e2ce aux activit\u00e9s d\u2019\u00e9quipe, notamment notre club de course.<\/li>\n<\/ul>\n","protected":false},"featured_media":11944,"template":"","class_list":["post-11943","career","type-career","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Sp\u00e9cialiste Support Client et Documentation - CDWare<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cdware.com\/fr\/carriere\/specialiste-support-client-et-documentation\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sp\u00e9cialiste Support Client et Documentation - CDWare\" \/>\n<meta property=\"og:description\" content=\"\u00c0 propos du poste En tant que Sp\u00e9cialiste Support Client, vous \u00eates la premi\u00e8re ligne de contact pour les utilisateurs ayant des questions ou rencontrant des probl\u00e8mes techniques tant enfran\u00e7ais qu\u2019en anglais. 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